Posted 12 months ago

Our client is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Dublin. The successful candidate will have day to day management of a location or group of locations, to include task and people management, budget control, service delivery and customer satisfaction.

Key Tasks:

  • Managing our client’s budgets and report any out-of-line situations
  • Control and manage service charge accounts where appropriate, providing monthly report data to
    Account Manager
  • Ensure Client satisfaction by being responsible for achieving client SLR and driving acceptable
    service delivery performance
  • Strong lines of communication to user population on all BAU activity
  • Ensuring compliance with legislative, Client health, Safety and environmental requirements.
  • Sharing of best practice
  • Work with local/central/third party project manager(s) to ensure fully integrated FM/projects
  • Maintain a motivated team by management and personal development of all local based staff
  • Organising monthly team meetings
  • Performance Management
  • Provision of strong upward and downward communications within the team
  • Overall operational management within designated site area. Reception, Post room, Cleaning,
  • Security & Specialist Sub Contractors
  • Ability to drive and deliver 1st Class service excellence with innovative and compelling ideas
  • Development and implementation of Customer Service strategy for location
  • Developing partnering relationships with key client/s in the location
  • Manage and motivate team in line with IIP accreditation and guidelines.
  • Delivery of “One Team” methodology within location
  • Establishment of in depth knowledge of client culture with particular focus on Real Estate and Site
  • Close liaison with Central support team to promote a consistent professional image of the client’s
    image and brand
  • Promote and sponsor a culture of continuous improvement and best practice.
  • Support Completion of client monthly report
  • Manage resources both human and technical to maximise quality of services delivered

Education & Skills :

  • Member of BIFM or another FM professional body
  • Ideally educated to Degree level
  • People management skills and the ability to communicate at all levels
  • PC Literate – Word, Excel, and Ideally with Lotus Notes experience
  • Commercial and financial awareness
  • Technical Background with an understanding of HVAC systems within Buildings
  • Previous operations experience of facilities management or service delivery (possible specialist
    areas such as M&E, catering, security and cleaning)

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